The Golden Triangle Theory of Service Industry Management proposes that any valuable professional service enterprise must possess three elements, namely a complete set of service strategies; A group of service personnel with excellent quality who can meticulously serve customers; A service organization that is both suitable for market needs and has strict management.
The service strategy, service personnel, and service organization form a triangular framework centered around customers. Tianyi Electric Appliance Company has created a "Service Golden Triangle" through the ISO management system and product after-sales service evaluation system. With the help of professional strength, it has improved the professional level of the company's internal operations, established an emergency customer "green service channel", and provided on-site services to create a "Haier model" for the health industry. With a professional research and development design, production and manufacturing team, and expert consulting team, it has grasped the needs of high-end business and household market users, Design suitable product solutions based on the type of demand, upgrade and upgrade the health bucket with professional operating procedures and technology, enabling customers to choose Tianyi high-end health equipment for more professional, high-quality, and thoughtful services.